Privacy Policy

Last updated: June 5, 2026

Lumio Software ("we," "us," or "our") operates lumiosoftware.com and provides website, automation, and AI tools for local businesses. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

• Contact information you submit through forms (name, phone number, email address)
• Service request details and messages you provide
• Basic usage data (pages visited, browser type) via analytics

How We Use Your Information

• To respond to your service or demo requests
• To send transactional text messages and emails related to your service request (only when you have opted in)
• To improve our website and services
• We do not sell or share your personal information with third parties for marketing purposes

Text Messaging

If you submit a service request form and consent to receive text messages, we may send you automated notifications about your request. Message and data rates may apply. You can opt out at any time by replying STOP.

Data Retention

We retain your information only as long as necessary to fulfill the purpose for which it was collected or as required by law.

Third-Party Services

We use third-party services including Twilio (SMS), Resend (email), and MongoDB (data storage). These services have their own privacy policies and handle data in accordance with applicable law.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at mason@lumiosoftware.com.

Contact

Lumio Software
Email: mason@lumiosoftware.com